How do messages work on the Basic and Premium plans?
Under the Basic and Premium plans, the reminders are sent via your device and carrier, so your phone or tablet must have text messaging capabilities and an active mobile subscription. Messages will come out of your mobile phone plan, with no extra charges from us.
Due to restrictions from the iOS and Android operating systems, a tap is required for each reminder to be sent. You can receive a push notification each time you need to tap for sending an SMS reminder, or you can go in Menu → Reminders each morning and send the reminders for the whole day. Under the Basic and Premium plans, text messages will come from your number and clients can reply to you.
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