Do I get charged extra for reminders?
On the Basic and Premium plan, reminders are sent via your device carrier; therefore, messages will come out of your mobile plan. Appointfix won’t charge you extra for message reminders.
On the Ultimate plan, messages are sent via our SMS delivery system. As an Ultimate subscriber, you get 500 text messages free of charge each month.
Once you have used them up, you can buy more messages, from 50 (US $1.99) up to 500 (US $14.99). Unused extra messages are carried over to the following usage cycle, after which they will expire.
Also, on the Ultimate plan, the text messages will come from a generic number, clients can reply, and the messages will be redirected to your number. Our messaging provider will consume a certain number of messages from your monthly message quota, depending on the reply’s length.
Client replies are currently available in the United States, United Kingdom, Australia, Canada, Romania, Ireland, Puerto Rico, Sweden, and South Africa. To request this feature in your country, please email us.