How do I cancel my subscription?

Important: Uninstalling the app or deleting your Appointfix account will not automatically stop your subscription. You must manually cancel your subscription to end it.


Subscriptions bought through Google Play will be automatically canceled when you downgrade to the Basic plan (free).


Go to Menu → Upgrade plan, tap on BASIC and then tap on the button “Select Basic, it’s free!”. Alternatively, you can cancel your subscription from your Google Play account.

Here’s a step-by-step guide on how to do this: https://support.google.com/googleplay/answer/7018481


If you bought your subscription through the App Store, Apple requires you to cancel your subscription manually. An email or phone request to cancel your subscription is not considered a cancellation, as we don’t have the means to do this. You are solely responsible for canceling your Apple subscription.


Here’s a step-by-step guide on how to do this: https://support.apple.com/en-us/HT202039


Still can’t find what you’re looking for? Contact Support or go back to the Help Center homepage.