How do messages work on the Basic and Premium plans?
On the Basic and Premium plan, the reminders are sent via your device carrier; therefore, your phone or tablet must have text messaging capabilities and an active mobile plan subscription. Messages will come out of your mobile phone plan, with no extra charges from us.
Due to the iOS and Android operating systems’ restrictions, a tap is required for each reminder to be sent. You will receive a push notification each time you need to send an SMS reminder, or you can go to Menu → Messages each morning and send reminders for the whole day.
On the Basic and Premium plan, text messages will come from your number, and clients can reply to you.