How do messages work on the Ultimate plan?
On the Ultimate plan, the reminders are fully automated and sent via our system. Appointfix Ultimate uses a robust SMS delivery system with a nearly 100% successful delivery rate.
As an Ultimate subscriber, you get 500 text messages free of charge each month. If you use them up, you can buy additional messages from 50 messages ($2.99) up to 500 ($29.99).
You can purchase the SMS packs by going in the app to the Menu → Settings → User account and tapping on the “Buy more text messages” button. Unused extra messages are carried over to the next monthly usage cycle, after which they will expire.
On the Ultimate plan, you can choose to send your message reminders automatically or manually (semi-automated).
Using the Appointfix fully automated system, message reminders will be sent from a generic number. Clients are able to reply to your reminder, and the message will be forwarded to your phone number. This feature is convenient, as you don’t have to tap anymore to send the message.
If you use semi-automated reminders, messages will be sent via your mobile device and carrier. Due to restrictions from Android and iOS, a tap is required for each message to be sent. Messages will come out of your mobile phone plan, with no extra charges from us.
By default, when you upgrade to Ultimate, messages will be automatically sent to clients. To send reminders from your personal mobile number, go to Menu (☰) → Settings → Messages → Sending method.