How do messages work on the Ultimate plan?
Under the Ultimate plan, the reminders are fully automated and are being sent via our system. Appointfix Ultimate uses a robust SMS delivery system with a nearly 100% successful delivery rate. It doesn’t matter on what device you’re using the app (iOS or Android), we make sure your appointment reminders are always sent out.
As an Ultimate subscriber you get 500 text messages free of charge each month. If you use them up, you can buy extra messages, from 50 messages ($1.99) up to 500 ($14.99). SMS packs can be purchased by going in the app to Menu → Settings → User account, and tapping on the “Buy more text messages” button. Unused extra messages are carried over to the next monthly usage cycle, after which they will expire.
Under the Ultimate plan, text messages come from a generic number. Clients can reply to that number and the messages will be redirected to your number. Depending on the length of the reply, a certain number of messages will be consumed out of your monthly message quota. Client replies are currently available in: United States, United Kingdom, Australia, Canada, Romania, Ireland, Puerto Rico, Sweden, and South Africa. To request this feature in your country, please email us.