Hello, how can we help?
How do I create a new account in Appointfix?
How do I reset the password if I forgot it?
How to change your profile details?
How do I change my password from within the app?
What happens if I change my phone; will I still have access to my appointments?
How to delete my Appointfix account?
Have you received an error saying Email is not registered in Appointfix?
How to change Regional settings (Country, Timezone, Currency, Language)?
How to change your calendar view?
How do I set my working days and hours?
Can I add personal events or block off time on the calendar?
Can I adjust the length of the time slots on my calendar?
How do I activate syncing with my Google Calendar?
Can I sync Appointfix with my iPhone calendar?
Can I view events from other local calendars on my phone in Appointfix?
Can I turn a Google/Apple event into an Appointfix appointment?
Can I view just my working hours on my calendar?
How do I create an appointment?
How do I create a recurring appointment in the Android app?
How do I create a recurring appointment in the iOS app?
Can I book two or more appointments for the same time slot?
Can I edit the start and end time of an appointment?
Can I reschedule an appointment for another day?
Can I add multiple people to an appointment?
How do I customize my message template?
Can I set other message reminders for an appointment?
How can I disable adding an automated message to the appointments I set?
Can I change the date/time language and format in my messages?
Do I get charged extra for reminders?
How do messages work on the Basic and Premium plans?
How do I change the sending device?
How do messages work on the Ultimate plan?
I’m on the Ultimate plan and I don’t know why I ran out of messages.
I’m using a tablet, and the messages are not getting sent
Why do you ask my clients for consent?
My client unsubscribed from the messages by mistake; how to resubscribe?
How do I edit my business details?
Can I set to approve each booking request from my clients manually?
How do I set when clients can book or cancel an appointment?
What happens when someone books an appointment, if I choose to accept booking requests manually?
How do I turn OFF online booking?
How do I integrate my Online Booking link with Facebook’s Book Now button?
How do I integrate my Online Booking link with Instagram’s Book button?
How do I configure my booking link and send it to clients?
How do I choose how time slots are offered to clients online?
How can a client cancel or reschedule an appointment?
How can I integrate the booking link to my website?
What is the resolution I have to use for my Business Logo and Background image?
How does the “Staff management” option work?
What roles are available in the “Staff Management” option?
What happens when I delete a staff member?
How do I set my staff members bookable online?
How can I edit the staff member’s profile?
How do I change the staff’s permissions?
How many SMS messages will I have available each month? What about my staff members?
How to downgrade my subscription with fewer staff members?
How do I assign a staff member when creating an appointment?
Do I get notified about what my staff is doing?
Will clients be able to select a staff member when booking online?
Get in touch with us
Our team is known for providing amazing help when it’s needed. We listen to your feedback, and our techies continuously add new features to Appointfix to stay up to date with your needs. For bug related issues, we recommend using the in-app option to contact us (Menu → Send feedback) because it also sends us an Activity log that allows us to diagnose the problem better. If you have a suggestion or want to say hi, please send us an email.
